Core Features
Learn how boards, roadmaps, changelogs, and the widget work.
15 articles
- 01Manage feedback boardsBoards organize your feedback into categories so your team can triage and prioritize effectively.
- 02Use the roadmapThe roadmap shows customers and your team what is planned, in progress, and shipped.
- 03Publish changelog entriesThe changelog lets you tell customers what you shipped and connect releases back to their original requests.
- 04Embed the feedback widget in your appThe Featul widget lets customers submit feedback, vote, and read updates without leaving your product.
- 05Branding and customizationPersonalize your feedback portal to match your product's look and feel.
- 06Guest and anonymous feedbackLet customers submit ideas and vote without requiring them to create an account.
- 07Internal comments and team collaborationLeave private notes on feedback posts and keep team discussions separate from the public board.
- 08Collect feedback with boardsBoards are the spaces where customers submit ideas and vote — here is how they work.
- 09Move feedback through statusesUse statuses to track each request from submission to shipped and keep customers informed.
- 10Voting and commentsVotes and comments help you see which requests have real momentum before you commit to building them.
- 11Merge duplicate feedback postsKeep one thread per idea by merging posts that ask for the same thing in different words.
- 12Private boardsCreate a board that is hidden from public navigation and visible only to your team and invited users.
- 13Identify signed-in users in the widgetAttribute feedback, votes, and comments to real users by generating a signed identity on your server and passing it to the widget.
- 14Widget configuration optionsControl the widget's theme, position, default section, and trigger behaviour when you initialise it.
- 15Widget JavaScript API referenceA quick reference for every method and event the Featul widget SDK exposes.