Manage feedback boards
Boards organize your feedback into categories so your team can triage and prioritize effectively.
More in Core Features
- Manage feedback boards
- Use the roadmap
- Publish changelog entries
- Embed the feedback widget in your app
- Branding and customization
- Guest and anonymous feedback
- Internal comments and team collaboration
- Collect feedback with boards
- Move feedback through statuses
- Voting and comments
- Merge duplicate feedback posts
- Private boards
- Identify signed-in users in the widget
- Widget configuration options
- Widget JavaScript API reference
Boards are the main way you organize feedback in Featul. Each board holds a set of posts that customers and your team can interact with.
Default boards
New workspaces start with two boards: Features and Bugs. You can create additional boards for different feedback types.
Board limits by plan
Free – up to 5 boards
Starter – up to 10 boards
Professional – unlimited boards
Board settings
Open Settings → Board Settings to control:
Privacy – whether the board is public or private
Anonymous submissions – whether customers can submit without an account
Comments – whether comments are enabled on posts
Private boards
Private boards are hidden from public navigation. Only your team can see them in the workspace. Use private boards for key accounts or internal tracking without exposing those posts to all customers.
Keeping posts organized
Merge posts – When customers ask for the same thing in different words, merge the posts so votes and comments live in one place.
Similar post suggestions – As a customer types a new request, Featul shows similar existing posts so they can join an existing conversation instead of creating a duplicate.
Tags – Tag posts to group them by theme or area. Tag limits vary by plan: 5 on Free, 10 on Starter, 20 on Professional.
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