Share your feedback portal with customers

Get your public portal URL in front of customers so they can start submitting ideas and voting.

TFTeam FeatulUpdated Oct 241 min read

Once your workspace exists, your public portal is ready to share — no extra configuration required.

Your portal URL

Every workspace gets a URL at yourproduct.featul.com as soon as it is created. Customers open this address to browse boards, vote on ideas, and submit new requests. They do not need a workspace login.

Ways to share the link

  • Add it to your app's navigation or help menu.

  • Include it in onboarding emails.

  • Embed the in-app widget so customers can reach it without leaving your product.

What customers can do on the portal

  • Browse existing feedback posts.

  • Vote on ideas they care about.

  • Submit new requests.

  • View your roadmap and changelog (if those sections are visible).

Controlling visibility

You decide how open the portal is. Private boards never appear in public navigation, so key-account boards stay hidden from general visitors. You can also allow guest and anonymous submissions if you do not want to require sign-in.

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